STYR

Privacy Policy

Last Updated: February 23, 2024

This privacy policy (“Privacy Policy”) describes how STYR Trade, Inc. STYR (“our”, “us” “we” or “STYR”) collects, uses, shares, and store personal information of users of our website https://www.styrtrade.com/ and related web applications, products and services (collectively, the “Services”) on or in which it is posted, linked, or referenced.

By using the Services, you accept the terms of this Privacy Policy and our Terms of Service, and consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy. Any defined terms in the Terms of Service apply herein. If you have not done so already, please also review our Terms of Service. The Terms of Service contain provisions that limit our liability to you and require you to resolve any dispute with us on an individual basis and not as part of any class or representative action. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, THEN PLEASE DO NOT USE ANY OF THE SERVICES.

Please note that this Privacy Policy does not apply to information collected through third-party websites or services that you may access through the Services or that you submit to us through email or other electronic message or offline. Some third-party providers may place cookies or pixels - small data files stored on your hard drive or in device memory – on your browser or hard drive. We encourage you to carefully review the privacy policies of any third-party website you access.

What We Collect

Information You Give Us. Personal information we collect from you may include:

  • Contact information, such as your name, email address, phone number, social media information, or mailing address;
  • Profile information, such as your username, password, preferences, feedback and survey responses;
  • Feedback and correspondence, such as information you provide in your responses to surveys;
  • Transaction information, such as details about purchases you make through the Services;
  • Account funding information, such as your social security number, date of birth, and financial information. This information is collected through a third-party gateway, and we do not store any account funding information;
  • Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them; and
  • Other information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-Party Sources. We may receive personal information about you from third-party sources.

We may add this to the data we have already collected from or about you through our Services. This third-party information includes:

Automatic Data Collection. We may automatically record certain information about how you use our Services (we refer to this information as “Log Data”). Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating systems, the pages or features available through our Services to which a user browsed and the time spent on those pages or features, the frequency with which the Services are used by a user, search terms, the links made available through the Services that a user clicked on or used, and other statistics. We use this information to improve and enhance the Services by expanding its features and functionality and tailoring it to our users’ needs and preferences.

We may use cookies, local storage or similar technologies to analyze trends, administer the pages made available through the Services, track users’ movements around the pages made available through the Services, and to gather demographic information about our user base as a whole. Users can control the use of cookies and local storage at the individual browser level. For more information, please see our Cookies Policy.

Use of Personal Information

We use the collected data for various purposes or as otherwise described at the time of collection:

Service Delivery. We use your personal information to:

  • provide, operate and improve the Services and our business;
  • facilitate the execution of transactions authorized by you;
  • communicate with you about the Services, including by sending marketing and promotional communications, announcements, updates, security alerts, and support and administrative messages; and
  • provide support for the Services, and respond to your requests, questions and feedback.

Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Services and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you.

Compliance and Protection. We may use your personal information to:

  • comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities;
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce the Terms of Service that govern the Services; and
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With Your Consent. We may use, share or collect your personal information with your consent, such as when required by law.

Disclosures of Your Data

We may share your data with the following parties and as otherwise described in this Privacy Policy or at the time of collection.

Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates (i.e., our family of companies that are related by common ownership or control) for purposes consistent with this Privacy Policy.

Authorities and Others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the “Compliance and Protection” purposes described above.

Business Transfers. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, reorganization, divestiture, or in the event of bankruptcy or dissolution.

General Public. While using services to which you are able to post information. Please note that any information you post or disclose through these Services will become public and may be available to other users and the general public.

Professional Advisors and Service Providers. We may share information with those who need it to work for us. These recipients may include third-party companies and individuals to administer and provide the Services on our behalf, as well as lawyers, bankers, auditors, and insurers.

Third-Party Service Providers for Transaction Facilitation. In order to provide seamless automatic transactions, we may share your data with third-party service providers who facilitate these transactions. This may include payment processors or other service providers. These third-party service providers have their own privacy policies and security measures. We recommend reviewing their policies as we are not responsible for their practices.

Third-Party Payment Service

STYR uses Plaid Inc. (“Plaid”) and Dwolla, Inc. (“Dwolla”) to gather user data from financial institutions and fund your STYR Account. By using our service, you grant STYR, Plaid, and Dwolla, the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution as reasonably necessary for Plaid and Dwolla to provide these services to you. You agree to your personal and financial information being transferred, stored, and processed by Plaid and Dwolla in accordance with the Plaid Privacy Policy located at https://plaid.com/legal and the Dwolla Privacy Policy located at https://www.dwolla.com/legal/privacy. You acknowledge that we have no control over, and are not responsible for, Plaid’s or Dwolla’s collection, use, and disclosure of your personal information.

Data Retention

We retain information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this Privacy Policy. In addition, we retain personal information to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service, and other actions permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

We employ robust security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected.

Your Rights

You have the following rights with respect to your personal information:

  • You have the right to ask us for an overview of your personal information that we process;
  • You have the right to ask us to transfer your personal information directly to you or to another entity. This applies to personal information that we process by automated means and with your consent or on the basis of a contract with you. We will transfer your personal information where it is technically feasible;
  • You may ask us to delete your personal information if we no longer need it for its original purpose, if you object to us processing your personal information for our own legitimate interests or for personalized commercial messages, if you withdraw your consent for processing your personal information, if we unlawfully process your personal information, or if a law requires us to erase your personal information;
  • You can object to us using your personal information for our own legitimate interests. We will consider your objection and whether processing your personal information has any undue impact on you that requires us to stop doing so. You cannot object to us processing your personal information if we are legally required to do so (for example if we are obliged to fulfill a contract with you);
  • If your personal information is incorrect, you have the right to ask us to rectify it. If we shared such data about you with a third party in compliance with this Policy, it is our obligation to notify this change to the third party;
  • You have the right to ask us to restrict using your personal information if in your opinion the information is inaccurate, if we are processing the data unlawfully, or if you have objected to us processing your personal information for our own legitimate interests; and
  • Should you not be satisfied with the way we have responded to your concerns, you have the right to submit a complaint to us at support@styrtrade.com. If you are still unhappy with our reaction to your complaint, you can also contact the data protection authority in your country.

Please note that deletion of your personal information may make it impossible for you to use the websites or the Services.

Cookies Policy

What Are Cookies? Cookies are small files that are stored on your device when you visit a website. These files often contain information that can be read by the web server that issued the cookie to you. The purpose of the cookie is to tell the server that a visitor has returned to a specific webpage or to pass on information about browsing patterns and preferences.

How We Use Cookies. We use cookies to enhance your experience while using our Services, such as:

  • Remembering User Preferences: To remember settings and preferences, so you don't have to set them up every time you visit.
  • Analytical Purposes: To gather statistical information to understand how users interact with our platform, which helps us improve our Services.
  • Authentication: To identify registered users and ensure they can access member-only resources.

Types of Cookies We Use.

  • Session Cookies: These are temporary and expire when you close your browser.
  • Persistent Cookies: These stay on your device until they expire or you delete them, allowing us to remember your preferences for future visits.
  • Third-Party Cookies: We use third-party services like Google Analytics, which set their own cookies to provide us with analytics services or to display ads.

Third-Party Service Providers and Cookies. We may also share limited information with third-party service providers who help us analyze our user base and improve the functionality of our Services. These third parties may also use cookies to collect information directly from you. While we strive to work only with providers that offer the highest level of user privacy and security, we cannot control or be held liable for third parties’ privacy practices.

How to Manage Cookies. You have the ability to manage cookies through your browser settings. However, please note that by deleting or disabling cookies, some features of our Services may not work as intended, affecting your user experience.

Minors

We do not intentionally gather personal information from visitors who are under the age of 18. Our Terms of Service require all users to be over the age of 18. If you are not at least 18 years of age or have not reached the age of majority in your jurisdiction, you are prohibited from using the Service, and you must cease all activities and usage of the Service immediately. Creating an account or otherwise utilizing the Service represents your statement and confirmation that you meet this age requirement.

Do-Not-Track

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Changes to this Privacy Policy

We may change this privacy at any time. We encourage you to periodically review this page for the latest information about our privacy practices. If we make any changes, we will change the Last Updated date above.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon the implementation of the changes to the Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Notice to California Residents

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA”.

For more details about the personal information we collect from you, please see the “What we Collect” section above. We collect this information for the business and commercial purposes described in the “Use of Personal Information” section above. We share this information with the categories of third parties described in the “Disclosures of Your Data” section above. We do not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out). Please refer to our Cookies Policy for more information regarding the types of third-party cookies, if any, that we use.

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us atsupport@styrtrade.com. Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requesters’ valid government issued identification, and the authorized agent’s valid government issued identification.

Contact us

If you have any question or comment about this Privacy Policy, please do not hesitate to contact us atsupport@styrtrade.com